Description
The IT Systems Administrator ensures the continuous, secure operation of the department’s specialized technology infrastructure, including Mobile Data Terminals (MDTs) in cruisers, local area networks, dispatch servers, and body-worn camera ecosystems.
Key Responsibilities
Network & Hardware Maintenance: Install, configure, and troubleshoot department servers, workstations, mobile routers, and in-car computers.
Security & Compliance: Ensure compliance with Criminal Justice Information Services (CJIS) security protocols, managing firewalls, user permissions, and data encryption.
Body-Worn & In-Car Video Support: Manage digital evidence management systems (DEMS), ensuring proper storage, uploading, and redaction workflows for video footage.
Helpdesk Support: Provide responsive troubleshooting and technical assistance for civilian and sworn personnel experiencing hardware or software failures.
Requirements
Education & Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent technical experience (CompTIA Security+, CCNA certifications preferred).
Background: Must pass a strict background check and fingerprinting due to uninhibited access to secure law enforcement networks.
Core Competencies: Comprehensive knowledge of Windows server environments, mobile data systems, cybersecurity best practices, and urgent troubleshooting abilities.